How can I receive services at your clinic?
  • Call us in our clinic at (206) 543-5440 and request a registration packet for services. We will mail, email or fax registration information to you, OR

  • Download registration information from this website, OR

  • Come by the clinic in person and pick up a registration packet.

When is the clinic open?

We are open 8:00 am to 5:00 pm Monday thru Friday. The clinic is open during the four academic quarters of the year, and closed for holidays and vacation breaks observed by the University of Washington.

The Audiology Hearing Aid Fitting and Dispensing program maintains “on-call” office hours during UW vacation breaks.

Do I need a referral from my primary care physician to be seen in the clinic?

You can be seen at the clinic without having a referral from an outside clinic or doctor's office. However, if you are submitting a claim to your insurance company and a referral is required for reimbursement, it is your responsibility to obtain the referral.

What do services cost?

Our fees are very affordable and reflect that we are a teaching clinic. Please contact our Clinic Office for our current fees.

How do I pay for services?

Services may be paid for by cash, check, Visa, Master Card, or American Express. We appreciate payment at the time of your service. Please speak with our Clinic Manager, Julianne Siebens, if you need assistance with your payment.

Do you bill insurance companies?

At this time we do not bill insurance companies.  When services are paid in full by cash, check, or credit card, the clinic will issue an Itemized Billing Statement that you can submit to your insurance company for reimbursement to you.

Once my registration information for Speech and Language (SLP) Services is received, how long does it take before I am contacted?

You will be contacted within one week by a clinical supervisor to discuss your specific needs.  If you have not been contacted within one week, please call us at 206-543-5440 to confirm that your registration information has been received.  We allow for this extended processing time due to teaching, supervision, research and service activities that are an integral part of faculty responsibilities.  Thank you for your patience.

Is there a waiting list for Audiology and Speech and Language services?

Depending upon the services you are seeking there may be a waiting list. We are an outpatient teaching clinic whose clinical services are provided by our master's and doctoral level graduate students under the supervision of our clinical faculty.  We make every effort to match your evaluation and treatment needs with the educational needs of our students.  Depending on the type of service requested, there may be a waiting list.  We will keep you posted on your status, should we need to place you on a waiting list.  Please contact us for more specific information.

How long is the waiting list for services?

The length of the waiting list is specific for each area of our Audiology and SLP services and varies on throughout the academic year. Please contact us for more specific information.

Can I be turned down for service? 

When your registration information is received, it is reviewed by a clinical faculty supervisor.  In some cases, the clinical supervisor may recommend that your specific needs would be better served elsewhere in the community and will make an appropriate referral.  Every effort is made to meet your clinical needs in a timely manner.

Once my registration information for Audiology Services is received, how long does it take before I am contacted? 

Once your registration information is received, we will contact you right away to set up an appointment.

What Audiology Services do you provide?

We provide hearing testing, new hearing aids, ear molds, hearing aid supplies and repair services, aural rehabilitation, custom hearing protection and musician’s plugs.  We also offer a unique low cost affordable hearing aid program for qualified individuals depending upon financial need.  This unique program utilizes refurbished hearing aids.

How much will hearing aids cost?

Prices will range depending on style and technology.  Generally speaking, the smaller the style, the greater the cost.  Additionally, the more features or more sophisticated the technology, the greater the cost.

At this clinic we unbundle our costs, something you need to be aware of if you are comparing prices.  In general, offices that bundle costs are accounting for the cost of the hearing instrument, fees for fitting, and services after the trial period is complete*.  In general, prices in this clinic for a pair of hearing aids will range from $2300 at the low end to $4900 at the high end (assuming a two year service package).  For manufacturer and style specific information you will need to talk with your audiologist and time for this discussion will be provided as part of our services.

*services may be for the life of the aid, or through the warranty period and will vary by office."

How can I find out about what style of hearing aid would best suit my hearing loss?

Please contact us to make an appointment in our clinic for a hearing aid consultation.  At that time, a recent audiogram (hearing test) is needed.  This can be completed in our clinic or you can provide one that has been completed elsewhere.  This information, along with information about your lifestyle and hearing needs, will be evaluated.  Various hearing aid options will be recommended and discussed with you.  You will have an opportunity to ask questions about all styles of hearing aids and the pros and cons of each one so that we address your individual needs.

How recent does my audiogram need to be to purchase hearing aids?

Washington State law requires that an audiogram needs to be completed within six months of a hearing aid purchase.  This is to protect you, the consumer, so that the hearing aids you purchase meet your current hearing needs.

How much do you charge for a hearing aid consultation?

There is no charge for a hearing aid consultation.  There is a charge for a hearing evaluation.  Please contact our Clinic Office for current fees.

How long does it take to get a hearing aid?

From the time of your hearing aid consultation appointment, it will take one to two weeks to be fit depending on the hearing aid style and our schedule.  Hearing instruments that require a custom shell or ear mold typically take two weeks.  At the time of your fitting, you will start a trial period.  A trial period is required by law and is a minimum of 30 days.

What can I do if I can’t afford hearing aids?

We work closely with our Hearing Aid Assistance Program (HAAP) in assisting people with hearing loss obtain hearing aids, as well as with the Northwest Lions Foundation .  Please read about the HAAProgram and eligibility on this website.

What is Audiologic Rehabilitation (AR) and how can I benefit from this service?

Audiologic Rehabilitation (AR) focuses on the unique communication needs of individuals living with hearing loss.  We work with you to troubleshoot challenging communication situations and guide you toward successful interactions. Services include:

  • Auditory Training
  • Communication Strategy Training
  • Communication Partner Training
  • Educational Outreach
  • Assistive Listening Device Consultation
  • Lip-Reading/Speech-Reading Therapy